Thursday, June 5, 2008

ICICI Bank to fine customers

If you hold ICICI Bank’s credit card and prefer to make the monthly payment in cash, just hold on.

The bank has imposed a fee of Rs 100 for credit cards payments made in cash with effect from June 1

The move is definitely not customer-friendly
The move by ICICI Bank to fine customers who pay by cash their Credit Card dues smacks of arrogance utterly ignoring the inconvenience caused to customers. Is the payment more important or the method of payment more important. The Bank should think twice before going ahead with the same.
There should be some incentive for paying dues through cheques, but not fine for cash payments

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